Shipping Policy
Shipping Policy
Short version: Delivery options, final shipping costs and available delivery estimates are shown at checkout before payment.
Order processing
Orders are processed after payment confirmation. If an item is temporarily unavailable, we will contact you using the email on your order.
Delivery estimates
Because this is a lean-launch cooling store, delivery timeframes can vary by product, supplier and destination. The delivery method and estimated timing shown at checkout are the source of truth for your order.
| At checkout | Review shipping cost, available method and estimated delivery window before completing payment. |
|---|---|
| After dispatch | Tracking or dispatch information will be emailed when available. |
| Separate parcels | Bundles may ship in separate parcels depending on fulfilment setup. |
| Delays | Weather spikes, courier capacity and supplier delays can affect delivery times. We will help if your parcel is unusually delayed. |
Important
We do not claim UK warehouse dispatch unless it is specifically shown at checkout or on the product page. Contact us before ordering if delivery timing is critical.