FAQ

Are these fans air conditioners?

No. They are personal airflow fans. They help move air around you but do not refrigerate a room.

Where do you ship?

Staying Cool is built for UK customers. Delivery options and estimated timing are shown at checkout.

Do products include a wall plug?

Unless stated otherwise, products include a USB charging cable but not a wall adapter. Use a suitable 5V USB power source.

Can I use these near children or pets?

Use extra care. Keep fans, cables, and small parts out of reach, secure clip fans properly, and avoid direct airflow for long periods on babies or vulnerable people.

What if my order arrives damaged?

Contact us with your order number and photos or video. We will help troubleshoot, replace, or refund depending on the issue.