Privacy Policy

Last updated: 5 June 2026

This Privacy Policy explains how Staying Cool collects and uses information when you visit our store, place an order, contact us, or interact with our marketing.

Information We Collect

We may collect your name, email address, shipping address, billing details, phone number, order information, customer support messages, device/browser information, and marketing preferences.

How We Use Information

We use information to process orders, arrange delivery, provide customer support, prevent fraud, improve the store, send service messages, and, where permitted, send marketing.

Shopify and Service Providers

Our store is powered by Shopify. We may also use payment processors, shipping providers, analytics tools, email providers, advertising platforms, and support tools to operate the store.